Cookie Policy

This Cookie Policy explains how Hemform may use cookies and similar technologies when you visit or interact with hemform.com.

Cookies and related technologies help support essential website functionality, shopping cart operation, checkout, security, customer preferences, website performance, and analytics.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

Summary

1. What Are Cookies?

Cookies are small text files or pieces of data that websites may place on your computer, smartphone, tablet, or other device when you visit a website.

Cookies may allow a website to recognize a device or browser and remember certain information about a browsing session.

Depending on their purpose, cookies may help:

• Keep the website functioning
• Maintain shopping cart contents
• Support secure checkout
• Remember preferences
• Maintain login or session information
• Prevent fraud
• Measure website performance
• Understand website usage

2. Similar Technologies

In addition to cookies, hemform.com may use similar technologies where necessary or appropriate.

These may include:

• Pixels
• Tags
• Local storage
• Session storage
• Web beacons
• Software development technologies
• Device identifiers
• Server-side logs

For simplicity, this policy refers to these technologies collectively as "cookies" where appropriate.

3. Why We Use Cookies

We may use cookies to support the operation and improvement of hemform.com.

Depending on the website functionality and services currently enabled, cookies may be used for purposes including:

• Website operation
• Shopping cart functionality
• Checkout
• Payment processing support
• Order functionality
• Session management
• Security
• Fraud prevention
• Customer preferences
• Website analytics
• Technical diagnostics
• Performance measurement
• Marketing measurement, where applicable

4. Types of Cookies We May Use

Cookies may be grouped according to their purpose.

4.1 Essential Cookies

Essential cookies help provide core website functionality.

They may be required for functions such as:

• Navigating the website
• Maintaining shopping cart contents
• Proceeding through checkout
• Processing sessions
• Preventing fraudulent activity
• Maintaining website security
• Remembering certain privacy choices
• Supporting order-related functionality

Without these cookies, some parts of the website may not function properly.

4.2 Preference and Functional Cookies

Preference cookies may help remember choices you make while using the website.

These may include:

• Language preferences
• Region settings
• Display preferences
• Customer session preferences
• Previously selected website options

These cookies may improve convenience but are not always strictly necessary for the website to operate.

4.3 Analytics and Performance Cookies

Analytics cookies may help us understand how visitors use hemform.com.

Depending on the tools enabled, information may include:

• Pages visited
• Time spent on pages
• Navigation patterns
• Referring pages
• Device category
• Browser type
• General website interaction information
• Website errors
• Page performance

We may use this information to improve website usability, performance, and customer experience.

4.4 Advertising and Marketing Cookies

Where marketing or advertising technologies are enabled, cookies or similar technologies may be used to:

• Measure advertising performance
• Understand campaign effectiveness
• Limit repeated advertising
• Evaluate interactions with marketing content
• Support relevant advertising where legally permitted

Where required by applicable law, non-essential advertising or marketing cookies will be subject to applicable consent or opt-out requirements.

5. First-Party Cookies

First-party cookies are cookies placed directly by hemform.com or by technologies operating on behalf of the website.

These cookies may be used for purposes such as:

• Website functionality
• Cart operation
• Checkout
• Session management
• Security
• Customer preferences

6. Third-Party Cookies

Certain website functions may depend on third-party service providers.

Those providers may place or access cookies according to their own services and privacy practices.

Third-party services may include providers involved in:

• Payment processing
• Website hosting
• E-commerce infrastructure
• Analytics
• Security
• Fraud prevention
• Advertising
• Customer support
• Other website functionality

The cookies used by these providers are subject to their own applicable terms and privacy practices.

7. Cookies Used for Shopping Cart Functionality

Cookies may be used to remember products placed in your shopping cart while you browse hemform.com.

Without these cookies, the website may not be able to maintain cart contents correctly between pages or during checkout.

8. Cookies Used During Checkout

Certain cookies or similar technologies may be necessary to support secure checkout.

They may help:

• Maintain the checkout session
• Connect cart information to the order
• Verify transaction activity
• Support payment functionality
• Prevent unauthorized checkout activity
• Maintain security

These technologies may be essential to completing an order.

9. Payment-Related Technologies

When you make a purchase, third-party payment providers may use cookies or similar technologies for:

• Payment authorization
• Transaction security
• Fraud prevention
• Authentication
• Checkout functionality

Payment methods available through hemform.com may include, where displayed:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay
• Shop Pay
• PayPal
• Google Pay
• Apple Pay
• Venmo

The availability and operation of a payment option may depend on the applicable payment provider.

10. Security and Fraud Prevention Cookies

Cookies and related technologies may be used to help protect customers and the website against:

• Unauthorized access
• Suspicious transactions
• Fraud
• Automated abuse
• Malicious activity
• Security threats

These technologies may process information such as device, session, browser, and transaction-related signals.

11. Analytics Information

Analytics technologies may collect information about website usage.

Depending on the analytics tools enabled, this information may include:

• IP address
• Browser type
• Device type
• Operating system
• General location derived from technical information
• Referring website
• Pages visited
• Date and time of access
• Website interaction information

This information may be used to understand how the website performs and how customers interact with it.

12. Cookie Duration

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies generally remain active only while your browser session is open.

They may be deleted automatically when the browser is closed.

Persistent Cookies

Persistent cookies may remain on your device for a defined period or until you delete them.

Their duration depends on:

• The purpose of the cookie
• Website configuration
• Browser settings
• Third-party provider settings

13. How Long Cookies Remain on Your Device

Cookie retention periods vary.

Some cookies may last only for the current browsing session, while others may remain for longer periods to remember settings or support analytics.

You may generally view, delete, or block stored cookies through your browser settings.

14. Managing Cookies Through Your Browser

Most browsers allow users to manage cookies.

Depending on your browser, you may be able to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block third-party cookies
• Allow only selected cookies
• Receive alerts when cookies are set

Browser settings vary, so customers should refer to the privacy or cookie controls available in their browser.

15. Effect of Blocking Cookies

Blocking all cookies may affect website functionality.

For example, you may experience problems with:

• Shopping cart contents
• Checkout
• Session continuity
• Account functionality
• Payment processing
• Saved preferences
• Website security

Essential cookies may be necessary for certain services to function.

16. Cookie Consent

Where applicable law requires consent before non-essential cookies are used, hemform.com may provide cookie consent or preference controls.

Depending on your location and the website configuration, you may be able to:

• Accept non-essential cookies
• Reject certain non-essential cookies
• Adjust cookie preferences

Essential cookies may continue to operate where they are necessary to provide a service requested by the customer or to maintain website security.

17. Withdrawing Cookie Consent

Where cookie processing is based on consent, you may be able to withdraw or change that consent using available website privacy controls or browser settings.

Changing consent does not necessarily remove cookies already stored on your device.

You may need to delete previously stored cookies through your browser.

18. Advertising Preferences

If advertising technologies are used, customers may have rights to restrict or opt out of certain advertising-related uses depending on applicable law.

Available methods may include:

• Website privacy controls
• Browser privacy settings
• Device privacy settings
• Recognized privacy preference mechanisms

19. Do Not Track

Some browsers provide a "Do Not Track" setting.

There is not always a single technical standard governing how all websites must respond to these signals.

Where applicable law requires recognition of a particular privacy preference signal, we will aim to respond as required.

20. Global Privacy Control

Where legally required and technically supported, recognized privacy preference signals such as Global Privacy Control may be treated as an opt-out request for applicable data uses.

The exact effect depends on:

• Your jurisdiction
• Browser support
• Website technology
• Applicable legal requirements

21. Personal Information and Cookies

Some cookie identifiers or device information may be considered personal information under applicable privacy laws.

Where this applies, that information is handled according to our Privacy Policy.

22. Information We May Collect Through Cookies

Depending on the technology used, cookie-related information may include:

• IP address
• Cookie identifier
• Browser information
• Device information
• Session identifier
• Pages viewed
• Referring page
• Date and time of interaction
• Cart activity
• Website interactions
• Technical performance data

23. How We Use Cookie Information

Cookie-related information may be used to:

• Operate the website
• Maintain customer sessions
• Support checkout
• Process orders
• Improve website performance
• Detect website errors
• Prevent fraud
• Analyze website use
• Remember preferences
• Measure marketing effectiveness where applicable

24. Sharing Cookie-Related Information

We may allow service providers to process cookie-related information when necessary for the services they provide.

These providers may include:

• Website infrastructure providers
• Payment processors
• Analytics providers
• Security providers
• Fraud prevention services
• Advertising providers where applicable
• Customer support providers

Information is shared only as reasonably necessary for the applicable service or other lawful purpose.

25. Payment Providers and Cookies

Payment providers may independently use cookies or similar technologies when processing payments.

These technologies may support:

• Fraud detection
• Authentication
• Checkout functionality
• Account recognition
• Payment security

Their data processing is governed by their own privacy policies and applicable law.

26. Shipping and Order Services

Cookies are generally not required solely for physical delivery after an order is placed, but website and order-management technologies may use session or technical information to support order processing.

Orders shipped through Hemform may be delivered by:

• USPS
• UPS
• FedEx

Shipping and delivery information is handled according to our Privacy Policy and Shipping Policy.

27. Customer Account Cookies

Where account functionality is available, cookies may help:

• Keep customers signed in
• Maintain secure sessions
• Remember account preferences
• Protect accounts from unauthorized access

Customers should protect their account credentials and use trusted devices where possible.

28. Customer Support Technologies

If customer support tools are integrated with the website, cookies or related technologies may help:

• Maintain support sessions
• Associate conversations with website activity
• Improve support functionality
• Prevent abuse

Any personal information handled through customer support is subject to our Privacy Policy.

29. Third-Party Links

hemform.com may contain links to third-party websites.

Once you leave our website, those third-party websites may use their own cookies and tracking technologies.

We do not control the cookie practices of independent third-party websites.

Customers should review the privacy and cookie policies of those websites.

30. Cookies and Children

Our website is intended for general online shopping and is not designed to knowingly use cookies to collect personal information from children in violation of applicable law.

If you believe information relating to a child has been collected improperly, contact:

support@hemform.com

31. U.S. Privacy Rights

Residents of certain U.S. states may have rights relating to personal information collected through cookies or similar technologies.

Depending on applicable law, rights may include:

• Access
• Correction
• Deletion
• Opt-out of certain targeted advertising
• Opt-out of certain sharing
• Data portability
• Appeal rights

Requests may be submitted to support@hemform.com.

32. International Visitors

Although Hemform currently ships only within the United States, visitors outside the United States may still access the website.

Cookie requirements may differ depending on the visitor's location.

Where required, appropriate consent or privacy controls may be provided.

33. Data Security

We use reasonable measures designed to protect information collected through cookies and related technologies.

These measures may include:

• Access controls
• Secure infrastructure
• Fraud-prevention technologies
• Technical monitoring
• Restricted provider access

No internet-based technology can be guaranteed to be completely secure.

34. Data Retention

Cookie-related information is retained only for as long as reasonably necessary for the relevant purpose, subject to:

• Security requirements
• Analytics needs
• Legal requirements
• Service-provider retention periods
• Business requirements

Where appropriate, information may be deleted, anonymized, or aggregated.

35. Data Minimization

We aim to use cookie-related information only to the extent reasonably necessary for the relevant operational, security, analytical, or lawful purpose.

36. Changes to Cookie Technologies

The cookies and technologies used by hemform.com may change as:

• Website functionality changes
• Service providers change
• Security requirements evolve
• Analytics technologies change
• Payment or checkout systems are updated

The categories and purposes described in this policy are intended to explain how such technologies may be used.

37. Changes to This Cookie Policy

We may update this Cookie Policy when necessary to reflect:

• Website changes
• Cookie technology changes
• Privacy practices
• New service providers
• Legal requirements
• Regulatory developments

The current version will be published on hemform.com with an updated "Last Updated" date.

38. Relationship With the Privacy Policy

Our Privacy Policy explains in greater detail:

• What personal information we collect
• How we use information
• How information may be shared
• Data retention
• Privacy rights
• Security practices

This Cookie Policy supplements the Privacy Policy specifically with respect to cookies and similar technologies.

39. Related Policies

This Cookie Policy should be read together with other policies available on hemform.com, including:

• Privacy Policy
• Terms of Service
• Shipping Policy
• Return & Refund Policy
• Payment Methods Policy
• Order Cancellation & Change Policy

40. Contact Information

For questions about cookies, privacy settings, tracking technologies, or personal information, contact:

We will review privacy- and cookie-related requests in accordance with applicable legal requirements.