DMCA Policy

Hemform respects the intellectual property rights of others and expects users, visitors, contributors, and third parties to do the same.

This DMCA Policy describes the procedure for submitting copyright infringement notices concerning material available on hemform.com, as well as the procedure for submitting a counter-notification when material has been removed or disabled because of a copyright complaint.

This policy is intended to provide a clear process consistent with applicable United States copyright law, including the Digital Millennium Copyright Act where applicable.

Summary

1. Copyright Policy

Hemform respects copyrights and other intellectual property rights.

Content available through hemform.com may include:

• Product photographs
• Product descriptions
• Graphics
• Illustrations
• Written content
• Videos
• Logos
• Website design elements
• Marketing materials
• Other creative works

If you believe that copyrighted material has been used on hemform.com without authorization in a manner that infringes your rights, you may submit a copyright infringement notice using the procedure below.

2. Who May Submit a Copyright Notice

A copyright infringement notice should be submitted by:

• The copyright owner; or
• A person legally authorized to act on behalf of the copyright owner.

If you are acting as a representative, please clearly identify the copyright owner and your authority to act on their behalf.

3. Before Filing a Copyright Complaint

Before sending a copyright notice, please consider whether:

• You own the copyrighted work or are authorized to act for the owner.
• The material identified actually appears on hemform.com.
• The use may have been authorized.
• A license may apply.
• The use may be permitted under applicable law.
• A legal exception such as fair use may apply.

Copyright complaints should be submitted carefully and in good faith.

4. How to Submit a Copyright Infringement Notice

Copyright complaints should be sent to:

support@hemform.com

Please use a clear subject line such as:

DMCA Copyright Infringement Notice

To allow us to evaluate your complaint, your notice should contain the information described below.

5. Identification of the Copyrighted Work

Your notice must identify the copyrighted work that you believe has been infringed.

Please provide:

• Title or description of the copyrighted work
• Original publication location, if applicable
• Original URL, if publicly available
• Copyright registration information, if available
• Other information reasonably sufficient to identify the work

If multiple copyrighted works are involved, you may provide a representative list where legally appropriate.

6. Identification of the Allegedly Infringing Material

You must clearly identify the material on hemform.com that you believe infringes your copyright.

Please provide:

• Exact webpage URL
• Product page URL, where applicable
• Description of the material
• Location of the material on the page
• Any additional information reasonably necessary for us to locate it

A general statement that the website contains infringing material may not provide enough information to evaluate the complaint.

7. Contact Information

Your notice should include sufficient information for us to contact you.

Please provide:

• Full legal name
• Company or organization name, if applicable
• Mailing address
• Email address
• Telephone number, if available

8. Good-Faith Statement

Your notice should include a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by:

• The copyright owner
• The copyright owner's authorized representative
• Applicable law

9. Accuracy and Authority Statement

Your notice should also include a statement that:

• The information in the notice is accurate; and
• You are the copyright owner or are authorized to act on behalf of the copyright owner.

Where applicable, this statement should be made under penalty of perjury.

10. Signature

Your notice should include:

• A physical signature; or
• An electronic signature

of the copyright owner or the person authorized to act on behalf of the copyright owner.

An electronic signature may include the claimant's typed full legal name where legally sufficient.

11. Complete Copyright Notice Requirements

A complete copyright infringement notice should generally contain:

• A physical or electronic signature of the copyright owner or authorized representative.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing and information reasonably sufficient to locate it.
• Contact information for the complaining party.
• A statement of good-faith belief that the disputed use is not authorized.
• A statement that the information is accurate and that the complainant is authorized to act for the rights holder.

These requirements are intended to align with applicable notice requirements under U.S. copyright law.

12. Example Subject Line

When submitting a complaint by email, you may use:

Subject: DMCA Copyright Infringement Notice – [Name of Copyrighted Work]

This helps us identify the nature of the request.

13. Supporting Documentation

Although not always required, supporting documentation may help us evaluate a claim.

Useful materials may include:

• Copyright registration records
• Original publication records
• Original source files
• Screenshots
• Licensing records
• Ownership documentation
• URLs showing the original work
• Documentation confirming authorization to act for the copyright owner

Do not send unnecessary sensitive information.

14. Review of Copyright Complaints

After receiving a sufficiently complete complaint, we may review:

• The identified copyrighted work
• The disputed material
• The URLs provided
• Ownership information
• Licensing information
• Relevant records
• The context of the disputed use

We may request additional information where necessary.

Submitting a complaint does not automatically establish infringement.

15. Possible Actions After Review

Depending on the circumstances, we may:

• Remove allegedly infringing material
• Disable access to material
• Modify or replace content
• Request additional documentation
• Contact the party associated with the disputed material
• Decline to act where the complaint is incomplete or unsupported
• Take other appropriate action permitted by law

Removal or disabling of material does not necessarily constitute an admission of infringement or legal liability.

16. Incomplete Notices

A complaint may be incomplete if it does not clearly identify:

• The copyright owner
• The copyrighted work
• The allegedly infringing material
• The location of the disputed material
• The complainant's contact information
• Required legal statements
• A signature

We may request additional information before reviewing an incomplete notice.

17. Misrepresentations in Copyright Notices

Copyright complaints must be truthful and submitted in good faith.

Knowingly making material misrepresentations regarding alleged copyright infringement may result in legal consequences under applicable law.

Do not submit a complaint if you know that:

• You do not own the claimed rights.
• You are not authorized to act for the owner.
• The disputed use is authorized.
• The material has been incorrectly identified.
• The claim is being submitted for an unrelated purpose.

18. Counter-Notification

If content has been removed or disabled as a result of a copyright complaint and you believe the removal occurred because of mistake or misidentification, you may submit a counter-notification.

A counter-notification should be sent to:

support@hemform.com

Please use a subject line such as:

DMCA Counter-Notification

19. Required Counter-Notification Information

A valid counter-notification should generally include:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled.
• The location where the material appeared before removal or disabling.
• A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled because of mistake or misidentification.
• Your full legal name.
• Your address.
• Your telephone number, where available.
• Your email address.
• A statement consenting to the jurisdiction required under applicable U.S. copyright law.
• A statement that you will accept service of process from the party who submitted the original infringement notice or their authorized representative.

20. Jurisdiction Statement for Counter-Notifications

Where required under applicable U.S. copyright law, a counter-notification should state that you consent to the jurisdiction of the appropriate United States Federal District Court.

If your address is outside the United States, the applicable statement may require consent to the jurisdiction of a federal district court where the relevant service provider may be found.

A person submitting a counter-notification should ensure that the jurisdiction statement used is legally appropriate for their circumstances.

21. What Happens After a Counter-Notification

Where applicable legal procedures are followed, a copy of the valid counter-notification may be provided to the person who submitted the original copyright complaint.

That party may then have an opportunity to seek a court order preventing restoration of the material.

Where permitted by law, material may be restored after the applicable statutory period if we do not receive notice that the complaining party has filed an action seeking a court order.

Under applicable U.S. copyright procedures, this period is generally not less than 10 and not more than 14 business days after receipt of a valid counter-notification, unless legal proceedings are initiated.

22. Counter-Notification Risks

Submitting a counter-notification may have legal consequences.

You should submit one only if you genuinely believe that material was removed or disabled because of:

• Mistake
• Misidentification
• Another legally valid reason

Knowingly making a material misrepresentation in a counter-notification may expose the submitting party to legal liability.

23. Repeat Infringement

Where appropriate and in circumstances where applicable law requires it, Hemform may take action regarding parties associated with repeated copyright infringement.

Actions may include:

• Removing content
• Restricting access
• Terminating access to relevant services where applicable
• Taking other appropriate measures

Any action will depend on the circumstances and available information.

24. Restoration of Material

Material removed in response to a copyright complaint may be restored where legally appropriate if:

• A valid counter-notification is received.
• Applicable procedural requirements are satisfied.
• The original claimant does not timely notify us of a court action seeking to restrain restoration.
• Restoration is otherwise permitted by law.

Restoration is not guaranteed in every case.

25. Copyright Ownership Disputes

In some situations, multiple parties may claim rights to the same material.

Complex ownership disputes may involve issues such as:

• Joint authorship
• Work-for-hire arrangements
• Assignment agreements
• Licensing contracts
• Employment agreements
• Commissioned works

We may not be able to resolve complex private legal disputes between competing claimants.

Where necessary, parties may need to resolve such disputes through appropriate legal channels.

26. Licensing Disputes

A copyright dispute may concern whether content was:

• Licensed
• Authorized
• Purchased with usage rights
• Commissioned
• Used outside the scope of a license

Where licensing evidence is materially disputed, we may request additional documentation.

27. Fair Use

Certain uses of copyrighted material may be permitted under the doctrine of fair use or other legal exceptions.

Relevant considerations may include:

• Purpose and character of the use
• Nature of the copyrighted work
• Amount of the work used
• Effect on the potential market

We do not provide legal advice regarding whether a particular use qualifies as fair use.

28. Content Removed Voluntarily

In some cases, we may voluntarily remove or modify material to resolve a concern efficiently.

Such removal does not necessarily mean that:

• Copyright infringement occurred.
• Liability is admitted.
• The claimant's legal position has been accepted.

29. Product Photographs

If you believe a product photograph displayed on hemform.com infringes your copyright, please provide:

• The exact product URL
• Identification of the original image
• Evidence of ownership
• Original publication location
• Relevant registration information, if available

This information helps us compare the disputed material with the original work.

30. Product Descriptions and Written Content

Copyright complaints may also concern written material, including:

• Product descriptions
• Articles
• Website copy
• Marketing copy
• Other original written content

Please identify the original copyrighted text and the exact location of the allegedly infringing material.

31. Videos and Graphics

For claims involving:

• Videos
• Illustrations
• Graphics
• Designs
• Promotional images

please provide sufficient information to identify both the original work and the material appearing on hemform.com.

32. Copyright Claims Concerning Third-Party Content

Some content may originate from independent third parties, suppliers, licensors, platforms, or service providers.

If a complaint concerns third-party material, we may:

• Review the complaint
• Contact the relevant party
• Request evidence of authorization
• Remove or disable the material where appropriate

33. No Trademark Claims Under This Procedure

This DMCA Policy is intended primarily for copyright complaints.

Trademark, branding, counterfeit, or other intellectual property complaints should be submitted according to our Intellectual Property Claim Policy.

34. No General Business Complaints

This procedure should not be used for:

• Customer service complaints
• Shipping disputes
• Return requests
• Refund issues
• Payment disputes
• Product quality complaints unrelated to copyright
• General business disagreements

For ordinary customer support, contact:

support@hemform.com

35. Privacy of Complainants

Information submitted in a copyright complaint or counter-notification may be processed as necessary to:

• Evaluate the claim
• Communicate with relevant parties
• Maintain legal records
• Respond to legal requests
• Protect legal rights

Personal information is otherwise handled according to our Privacy Policy.

36. Sharing Notice Information

Where necessary and permitted by law, information contained in a copyright notice or counter-notification may be shared with:

• The party associated with the disputed material
• The original claimant
• Legal advisers
• Website or hosting service providers
• Relevant service providers
• Government authorities
• Courts
• Other parties required by law

Do not include information that is not necessary to process the request.

37. Record Retention

We may retain records related to copyright complaints and counter-notifications for purposes including:

• Legal compliance
• Dispute resolution
• Repeat-infringement review
• Security
• Fraud prevention
• Recordkeeping
• Protection of legal rights

Records will be handled in accordance with applicable law and our Privacy Policy.

38. Designated Agent Registration

Where a business seeks statutory protections that require registration of a designated copyright agent with the U.S. Copyright Office, that registration is a separate legal and administrative requirement.

This policy does not, by itself, represent or guarantee that Hemform has obtained any particular statutory safe-harbor status.

Copyright notices may nevertheless be submitted through the contact method provided in this policy.

39. No Legal Advice

This policy provides information about our copyright complaint procedures.

It does not constitute legal advice and should not be relied upon as a substitute for advice from a qualified copyright attorney.

If you are uncertain about:

• Copyright ownership
• Fair use
• Licensing
• DMCA requirements
• Counter-notification consequences

you should consider obtaining independent legal advice.

40. Relationship With the Intellectual Property Claim Policy

Copyright complaints may be subject to this DMCA Policy.

Other intellectual property concerns, including:

• Trademark infringement
• Counterfeit concerns
• Brand misuse
• Other intellectual property rights

may be handled under our Intellectual Property Claim Policy.

41. Relationship With Other Policies

This DMCA Policy should be read together with the other policies published on hemform.com, including:

• Intellectual Property Claim Policy
• Terms of Service
• Privacy Policy
• Cookie Policy
• Disclaimer
• Shipping Policy
• Return & Refund Policy
• Order Cancellation & Change Policy
• Payment Methods Policy

42. Changes to This Policy

We may update this DMCA Policy where reasonably necessary to reflect:

• Changes in applicable law
• Copyright procedures
• Website changes
• Operational requirements
• Business practices

The current version will be published on hemform.com with an updated "Last Updated" date.

43. Copyright Contact Information

Copyright infringement notices, counter-notifications, and copyright-related questions may be submitted to:

For copyright notices, please use "DMCA Copyright Infringement Notice" in the email subject line.

For counter-notifications, please use "DMCA Counter-Notification" in the email subject line.